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vidaxl com reviews

By December 5, 2020No Comments

vidaXL reviews. Cannot speak to a live representative. We are currently assessing the review in accordance with our reporting processes. Kind regards, Just not at all functional. No response when trying to return purchased item. Extremely satisfied & happy I am new at internet shopping so was very dubious about my purchase. This is the vidaXL company profile. Which I didn't find out til after my purchase. Ordered at: vidaXL.com… Email this Business (855) 625-8403. Workmanship is poor when the pieces are assembled the weaving does not match up, the lounger only inclines 25-30 degrees so you cannot sit up, used 3 times (persons of average weights and frames) and is already noticeably sagging. How do i find out my shipment's arrival date and time - kindly post an answer to this question where most of your customers need to know this. We validated the returns were received on November 4th and as of November 30th our account has not been credited. The return process was overall decent. It is now 9 days later and no updates. Snow Removal at vidaXL Always Free Shipping Superb vidaXL Prices Love Your Home For Less I haven't gotten anything that quickly since this all started. Smudged mirror with running varnish on the wooden frame. Our concept is based on offering a wide range of products that … Hoping this holds up to weather but I would not recommend or purchase from VidaXL.com again. Wouldn't even give one star. It came in time and was easy to install. 1 piece was falling out the box when it was delivered. The unit had some ends that didn’t connect and a few parts had chipped off. Signed up for an account and bought and paid for items through PayPal.The payment went through straight away. Marina, Dear Vani, vidaXL respects your privacy. The price, the quality … We are currently assessing the review in accordance with our. We are terribly sorry to see this. They would even followed up with me to make all my queries were answered satisfactory. Needless to say, I am incredibly disappointed in their poor customer service and will NOT order from here again. Kind regards It was difficult to square up the arbor without knowing where to place the 90 degree angle supports against the arced arbor top. i am in the us and concerned about assemblying the product. Finally yesterday I received an email back saying they could not locate my purchase requesting I provide further information. Placement for the gate hinges and wood slats at the top was not marked. Consumers satisfied with vidaXL US most frequently mention customer service, good quality and great price. are there alot of pieces to assemble? All pieces were sturdy, well made and easy to assemble (I really appreciate that fact). Then, in the last month or two they got in sink! My entire transaction has been great from start to finsh. vidaXL reported this review for breaching of Trustpilot … I was looking everywhere for a small rustic looking wall cabinet for our guest bathroom. I simply requested to replace the chair since it was clearly damaged during transport. Assembly is tedious and I waited before forming an opinion during the hours (many of them) spent putting it together. We returned the blinds within 5 days after receiving them. You can always email our customer service team at webservice@vidaxl.com for any updates on your order. I would save your money and get something much more durable. I didn't want to spend a lot of money on a table for outside. A free inside look at company reviews and salaries posted anonymously by employees. vidaXL reported this review for breaching of Trustpilot guidelines. It looked perfect. I wanted to return but it was such a hassle I just cut my losses. This table is probably a bit thinner and lighter, and even though it's only about 3 inches shorter than my other one, I can only fit 1 person at each side. © 2020 Trustpilot, Inc. All rights reserved. Do they have ANY customer service that works? But Vida's website is the one of worst to use for the customer and really needs to be redesigned to be easier to Track, ask questions and all customer facing functions. Thank you in advance. Dear Susan, do you have a direct link so we can check the product and get back to you? vida XLcompany and product review I had seen pictures of beautiful stone sinks in YouTube video of Bali luxury resorts and was pleased to find that I could purchase one like that online. I hope this helps out. Learn how to stay safe during COVID-19 in our new guide: Very very disappointed at the product but more than that at the dismissive, Beware of possible additional assembly step, Reclaimed wood that was out of the ordinary, Defective Products, Mold and Return Problems. I need two that are 30-32 inches in length and have been unable to find them. I own my own business and I know how to treat customers, What they have shown to date it not how you do it. vidaXL | Everything for your home, garden and more! Veterans' Day SUPER SALE – Online & for Everybody. We’re in this together! I have now lodged a dispute with PayPal. You can unsubscribe at any time. Bad packaging. The unit is flimsy and unstable. Plus, I wanted something I can take the legs off and put away in the winter. Great price and great service with quick delivery, i would recommend your company to anyone looking for specialty items. Bought a shed from your website as … Regards David / vidaXL. If you are looking for the best deal and a surprising assortment, vidaXL … Please refer to the Amazon.com Return Policy and Amazon.com Refund Policy or contact vidaXL-com to get information about any additional policies that may apply. Hello, VidaXL has terrible reviews, can I see & purchase vanities in Brisbane or on the Gold coast as I do not want to purchase any of these products without viewing them first as many customers have said the products & service from VidaXL are terrible and as I would be purchasing multiple vanities I do not wish to risk bad products & service. The most common issues with Vidaxl.com.au are around … The one page sheet had no written directions, just a fuzzy diagram showing the stages of assembly along with the correct hardware. Someone please address this matter. Received a confirmation order number but never recieved a confirmation email. Their customer service staff responded to all my questions in a timely manner! I love this double chaise lounger. Glassdoor gives you an inside look at what it's like to work at vidaXL, including salaries, reviews, office photos, and more. Should you have any other questions, you can contact us at: webservice@vidaxl.com And some fancy scratch marks? This is a scam process and a nasty business approach which takes your money $ 600 but you have no way to contact anyone via phone or email if you have a Guest Account Booking, so you cant make claims or make returns My Order number: 6110111856 Order date: 29 August 2020. The patio set and loungers look very nice in the photograph, not so much in person. The greenhouse cover is way to loose and the ties are dirt cheap to hold cover on the frame of it good but the cover is crap with in a week the plastic ties tore off made huge holes the door wouldn’t fully zip and I own 12 greenhouse of this kind baught though a Different company in past but this greenhouse is 100 percent crap but the frame is good so I recommended inless you have someone who knows greenhouse don’t buy it we now at moon wolf farms are keeping frame and hand makeing a cover that is designed for the greenhouse do not buy this product. Missing screws and nuts. Our success comes from our conviction that everything always can be better and cheaper … ‘Live it up for less’. Way better than the service I've been getting from Amazon lately! This one was … Kind regards, Marina, Hello, I am sorry I do not believe that we do sell this one in Grey. VidaXL is a fast-growing, international online retail store with a large and surprising collection of thousands of products in the categories furniture, home and garden, DIY, car parts and clothing. vidaxl outdoor dining set 21 pieces poly rattan black. Complete scam and wont refund you. Just horrible experience. One collapsed the afternoon it was used, the framework twisted etc. Our products are sold at competitive prices throughout Europe, the United States and Australia. I recommend a top coat of some finish that will hold up better, I used lightly tinted marine Cetol made for teak, it came out beautiful. Had the whole thing been cheaper, maybe I would feel different (in this case and at this price --you definitely DO NOT get what you pay for), To find more information about reviews and trust on Sitejabber.com please visit. www.vidaxl.com ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vidaxl . Not worth the cost, aggravating, and I already planning replacement. The vida xl solar shower works great, the bench was a little tricky to assemble and looks good albeit a minor hiccup as the front door of the bench was slightly warped other than that it was fine. Find helpful customer reviews and review ratings for vidaXL 10'x10' Backyard Pergola with Retractable Top Cover Outdoor Gazebo Patio Canopy at Amazon.com. They send out defective products (broken and with mold!) Quality control. I am considering buying the teak table that extends. The own vidaXL.com webshops were a logical next step in the success story. I sit out on my patio every night in comfort. It looks really more modern in the picture, so the aesthetics were okay. We use cookies for analytics, personalization, and ads. Discount is only valid on vidaXL branded products. I received a damaged chair, how long to refund my money after i sent you the photos of damage? Contact Information. https://www.vidaxl.com. The order wasn't showing in my account either.When I requested the confirmation email no one could find my order by either order number or PayPal transaction ID, name or email. The only minor complaint is that the packaging smelled REALLY weird, but the table itself was fine. When it comes to the quality of our products, we have one fundamental idea. Thank you for contacting us. do you have any outlet or office in united arab emirates ? I ordered rattan 1p bed brown #42676.a and it had no instructions and there are no instructions on your website. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. They are very misleading. Kindest regards, Just the right look of handmade and artisan. They probably get too many bad ones as they have an F rating on BBB. vidaXL is an international online retailer where you can find whatever you need for your home, garden, garage and do-it-yourself projects. Tried many times to use the online chat support and even after 6 hours I am still waiting for them to find an available assistant. Product seems ok on shipping and first sight but instructions are horrible and very hard to make sense. It was very well packaged and pretty easy to put together. Hi, i would like the return service for my order 11033815. can you please send me the details? No one to talk to or chat - all just back and forth emails and getting no where. And it took 3 weeks to get item even tho it shipped out the next day from ordering and getting in contact with customer service is nearly impossible. I suggest instructions should come with the pump motor to install, Good but two small pieces that are used to put the drawer together broke. If the website and product instructions fixed I would give 4 stars. Love my bar stools! It arrived way earlier than expected, as well. Save money on things you want with a vidaXL promo code or coupon. It may survive indoor use, but I don’t see how it would hold up outside. Purchased two items a solar shower and outdoor bench, first time buying from this company, products arrived very quickly within 5 days And packaging in was not damaged. Start today With a little help from vidaXL More than 500 … Shipment was fast and items were packed well. The greenhouse cover is way to loose… The greenhouse cover is way to loose and the ties are dirt cheap to hold cover on the frame of it good but the cover is crap with in a week the plastic ties tore off … Not sure if the company is to blame ir the manufacturer personally I think both! I received my order and the bedside tables were not as described and not good quality. *Minimum order value is $100. I paid less than expected, It shipped really fast. Through trial and error, the arbor did come together and looks nice, but it was a very frustrating process. Absolutely beautiful! Read reviews before using this company. I saw this beautiful TV unit on your site & it was exactly as the pictures when it arrived. I don't entertain that often. Stay away. Daniel / Webcare Team, Dear Sharon, VidaXL had mij benaderd na mijn vorige eerlijke review en mij een voucher aangeboden.. waar aanvankelijk bestellen met 0 factuur niet kon, want ik wilde geen cent uitgeven, moest ik een artikel pakken wat meer waarde heeft dan de voucher en het product moest van vidaxl … We are an independent complaint resolution platform that has … I'm beginning to get very concerned that the negative reviews I've read online are indeed accurate. Bottom line: I absolutely love it! The tray that slides in is about an inch too big and won't fit. The covers I purchased are wonderful. Post a YouTube video or something. They change the look of the room. Great quality.. Quick delivery. Our success is based on our belief that things can always be better and cheaper: ‘Expect more’. Consumers satisfied with vidaXL US most frequently mention customer service, good quality and great price. I ordered this table to enjoy this summer and now the summer will be over by the time I receive them. Tried calling also during the middle of the day EST and every time they would say they can’t take call and hang up. The quality is poor for the cost. I sent three requests through the Vidaxl website specifically the “return item” from my account, no response. The packaging arrived damaged but he product was okay. I foolishly bought 2 Gazebos from VidaXL. What services or products do vidaXL.com … Kind regards, Thank you in advance and hope to hear from you soon. Lorem ipsum dolor sit amet, consectetur adipiscing elit. I would strongly suggest that you look elsewhere if you wish to purchase items online. I requested a refund but they refused, they saidthey would replace the parts, three weeks later I am still waiting for those parts. We ordered blinds from Overstock that were sold by vidaXL. well advertised quick service & delivery easy to assemble However, I had to grind down the top of the upright arms for the boat rests so the boat rests would sit … I received most of the boxes except one and now they tell me it'll take another month for the patio dining table pieces to get here. vidaXL | Kõik vajalik koju, aeda ja mujale! I chose the shaker style and they blend with our primitive home perfectly. Sent multiple emails and no one has provided a clear definitive answer. Never even had a chance to attached it to a solid surface. All content is posted anonymously by employees working at vidaXL. Everyone who sees it does too. The foundation for an efficient organisation, with a clear and explicit focus on value for money, was ultimately laid in this way. I assumed it would take weeks to ship since the company was in the Netherlands. Hello Once joined, the finished product came out fine. Delivery was well within an acceptable time frame. 8 reviews. Description accurate. I ordered 4 pool chairs. Read honest and unbiased product reviews … The company's core goal of offering products at even more competitive prices is realised by constantly searching for cost reducing measures, without compromising on quality. Start Earning Money Today Find and import products to your store and marketplaces and ship them to your customers' doorsteps. my email is cleary.various@gmail.com … The number of products produced exclusively for the vidaXL home brand grew, and they started selling in several countries. Rebecka 1 review. 1 review I purchased a garden table from this… I purchased a garden table from this company and when it came it was the wrong colour, I complained and they offered me a £15 refund,I said it’s the wrong … Stay safe with our COVID-19 guide. i have received no reply to my email. I have built so many sets but never did I encounter one so horribly made. Thank you. vidaXL … Some of the parts were bowed where they were to join together, and I had to use clamps to pull them together to be close enough for screws to reach. Per website 48 hour turnaround to ship. How can i get a refund, my item arrived and is broken? See 799 reviews for vidaXL.com.au. I put the second up and it lasted2 days and was also extremely bent after a light drizzle. I wanted reclaimed wood and found the perfect tables and a bookshelf with some color - a great look for my urban loft. Overall good quality, but probably a bit expensive for what it is. vidaXL US ranks 15th among Furniture sites. phone line and online chat not working. In the drawings for the assembly instructions, there are 2 that indicate the correct shape is an "S" curve yet there are only arc shapes in the package parts. It's as bad as the instructions. Dreadful ! Learn how to stay safe during COVID-19 in our new guide: I suggest to anyone not to use this company,I am considering going to fair trading as this product really is useless. will the rattan hold up to summer az temps? Another peg on the door snapped while assembling and it basically fell apart when blown over by the wind. Will look at some other products from vida. Team vidaXL, Gain trust and grow your business with customer reviews. Hello.. do you have any outlet or office here in united arab emirates - dubai - i need your help please. Read 1 more review about vidaXL Only the latest review will count in the company's TrustScore PuterPrsn 2 reviews. When I first started buying from vidaXL, their "available" stock showing on their web site was not in sink with their Warehouse stock. After a week of exchanging emails, I was then offered a partial refund of $25. vidaXL is a rapidly growing international online retailer. Received item in just days. We bought this large rabbit hutch with 2 runs, the wood is flimsy, chipped and cracked. When I was putting them together there only enough serviceable parts to complete 3.

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